squid44 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.
Six principles that govern how squid44 handles your personal information
squid44 collects personal data only for specific, legitimate purposes — account management, payment processing, fraud prevention, and legal compliance. We do not collect data beyond what is necessary for these stated purposes.
All personal data stored by squid44 is protected by encryption at rest and in transit. Access to player data is restricted to authorised personnel only, and all internal data access is logged and audited on a regular basis.
squid44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared with third parties only where strictly necessary to operate platform services or comply with legal obligations.
This Privacy Policy clearly explains every category of data squid44 collects, the legal basis for processing, how long data is retained, and the circumstances under which it may be shared. There are no hidden data practices at squid44.
Registered squid44 players have the right to access, correct, and request deletion of their personal data subject to legal retention requirements. Requests can be submitted to squid44 support and will be addressed within thirty (30) calendar days.
squid44 retains player personal data only for as long as required to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Data no longer required is securely deleted or anonymised.
squid44 ("squid44", "we", "us", "our") operates the online gaming platform accessible at squid44.org. This Privacy Policy describes how squid44 collects, uses, discloses, and safeguards the personal data of players and visitors ("you", "your") who interact with the squid44 platform, including its website, any associated services, and all communications relating to your squid44 account.
squid44 is committed to maintaining the trust and confidence of every player who chooses to register and play on our platform. We take our data protection responsibilities seriously and process personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality.
This Privacy Policy is incorporated into and forms part of squid44's Terms and Conditions. By creating a squid44 account or continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein.
squid44 collects personal data through several channels, including account registration forms, payment transactions, platform usage activity, communications with support, and automated technical data collection. The categories of personal data we collect include the following:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Registration, KYC verification |
| Contact Data | Email address, Malaysian phone number, residential address | Registration, account profile updates |
| Financial Data | Payment method details (e-wallet IDs, bank account references), transaction history | Deposit and withdrawal processing |
| Gaming Activity Data | Bet history, game sessions, win/loss records, responsible gaming settings | Platform activity monitoring |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automated collection via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
squid44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly necessary for responsible gaming assessment purposes.
squid44 uses the personal data it collects for the following purposes:
Identity and contact data collected at registration is used to create and maintain your squid44 account, verify your identity, and manage your account settings and preferences. This includes processing password resets, updating contact details, and administering account restrictions or closures.
Financial data is used to process your deposits and withdrawals via supported Malaysian payment methods including Touch 'n Go eWallet, DuitNow, Boost, GrabPay, FPX, Maybank2u, CIMB, and Public Bank. squid44 does not store complete payment credentials — transactions are processed through the secure infrastructure of the respective payment service providers.
squid44 is required to verify the identity of players as part of its anti-money laundering and responsible gaming obligations. Identity and financial data is used to conduct Know Your Customer (KYC) checks at the point of significant withdrawal requests or when required by applicable compliance standards. KYC verification may involve comparison of submitted documents against your registered account details.
Technical data including IP addresses, device fingerprints, and login activity is used to detect and prevent fraud, collusion, account takeovers, and other security threats. squid44 may share relevant technical data with fraud prevention partners where necessary to protect the integrity of the platform and the safety of all players.
Gaming activity data, including betting patterns and session durations, may be monitored by squid44's responsible gaming team to identify potential problem gambling behaviour. Where such indicators are detected, squid44 may proactively contact the player to offer responsible gaming tools or support information, in line with squid44's duty of care obligations.
Communications data is used to respond to your support queries, resolve account disputes, and improve the quality of squid44's customer service. Support interactions may be recorded and retained for training, quality assurance, and compliance purposes.
squid44 may use and retain personal data to the extent required to comply with applicable legal obligations, respond to regulatory inquiries, and cooperate with law enforcement authorities where legally compelled to do so.
squid44 processes your personal data on the following legal bases:
squid44 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Personal data may be disclosed to the following categories of third parties in the following circumstances:
All third-party recipients of squid44 player data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for purposes beyond those for which it was shared.
squid44 uses cookies and similar tracking technologies on squid44.org to operate the platform, maintain session state, and analyse usage patterns. The categories of cookies used by squid44 include:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing authenticated areas of the squid44 platform, including your account, games, and wallet.
squid44 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a data breach that is likely to result in a high risk to the rights and freedoms of affected players, squid44 will notify affected players without undue delay and in accordance with applicable notification requirements.
Notwithstanding the above, no security measure is entirely infallible. squid44 cannot guarantee absolute security of your personal data transmitted over the internet. Players are encouraged to use strong, unique passwords for their squid44 account and to enable two-factor authentication where available.
squid44 retains personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, subject to the following considerations:
Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.
As a squid44 player, you have the following rights in relation to your personal data, subject to applicable legal limitations:
To exercise any of the above rights, please contact squid44 support. squid44 will respond to data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, and you will be notified of any such extension.
squid44 operates with infrastructure and service providers that may be located in jurisdictions outside of Malaysia. Where personal data is transferred to recipients in other countries, squid44 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applicable in its country of collection. This may include standard contractual clauses, data processing agreements, or transfers to jurisdictions recognised as providing an adequate level of data protection.
In particular, personal data transmitted to game content providers and payment processors may be processed on servers located in various jurisdictions. squid44 requires all such international recipients to maintain security and confidentiality standards consistent with squid44's own data protection obligations.
squid44 is strictly an adult platform. Access to and use of the squid44 platform is prohibited for any individual under the age of twenty-one (21). squid44 does not knowingly collect or process personal data from individuals under 21 years of age. If squid44 becomes aware that personal data has been collected from an individual under 21, that data will be deleted and the associated account closed immediately.
If you are a parent or guardian and believe that your child under 21 has registered on squid44 or provided personal data to the platform, please contact squid44 support immediately so that the matter can be investigated and resolved without delay.
squid44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform services. The most current version of the Privacy Policy will always be published at squid44.org/privacy-policy with the date of last revision clearly indicated at the top of the page.
Where amendments are material — meaning they significantly change how squid44 uses your personal data — squid44 will notify registered players by email to their registered address or via a prominent notification on the platform prior to the changes taking effect. For non-material amendments, continued use of the squid44 platform following publication of the updated Privacy Policy constitutes your acknowledgement of the changes.
For questions, concerns, or requests relating to this Privacy Policy or squid44's handling of your personal data, please contact our Data Protection team via the live support chat available on the squid44 platform, or by writing to:
The above email address is provided for informational purposes and is displayed as plain text only. squid44 support operates 24 hours a day, 7 days a week and will acknowledge all privacy-related enquiries within five (5) business days.
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe that squid44 has not handled your personal data in accordance with applicable data protection law. squid44 encourages players to contact us first so that we may attempt to resolve any concerns directly before a formal complaint is lodged.
Now that you know how squid44 protects your privacy, join thousands of Malaysian players already on the platform. Register in under 2 minutes, deposit via TnG eWallet or DuitNow, and start playing. 21+ only.
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